The family of MM would like to say a big thank you to the caring staff who helped, not only with our mum with their excellent care, but also befriended myself and my brothers and sisters through what was a very sad and sometimes difficult time, up to the end of my mother’s life. Wendy was always helpful and caring and made our mum smile even when she was very poorly. We will always be very grateful and would recommend your company to anyone in a similar situation.

Sincerely, D, J, J, A, P and P.

I went to Care Counts a few years ago
How I’d manage without them, I really don’t know
They come to our house both night and day
And before they depart they make sure all’s OK
They look after us both, me and my wife
And help us both get the best out of life
They come in all weather, even the rain
but it’s not very often you hear them complain
So all I can say to you people out there
Is go where it counts and get some good care.

I just wanted to say a big thank you to all staff at Care Counts who were involved in supporting Mum (K), and enabling her to remain in her own home until she sadly passed away. A special thanks to Darla who made a huge difference in Mum’s care, quality of life and support to our family.

Regards to all, L and family.

Just wanted to thank you for your patience and understanding. I know it’s your job, but I am very grateful to you and Lea, Michelle and any other member of your staff that has helped out at my mum’s house. My mum and dad aren’t the easiest of people but they have been excellent parents and always made sure we came first. You and your staff have been a great help to me and your input means that I can have a little more working life ‘til the time comes when I need to devote more time to my parents. My brothers and me thank you all for the care you take and the patience and understanding given to my mother’s care.

Very gratefully yours, A