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Connect to Support

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Information for providers

Find out how you can get involved and advertise your products, services, events and activities to people who live in Kirklees.

Why register on Connect to Support?

Find out why you should get involved:

Kirklees provider video from shop4support on Vimeo.

[Karen Pogson is on screen]

Karen Pogson:
Hello my name is Karen Pogson and I'm the director of Active Social Care Limited.

[People at Active Social Care activity base is on screen]

Karen Pogson:
Active offers a range of social care services for adults and children throughout Kirklees and surrounding areas in their own homes, community settings and our activity bases.

Karen Pogson:
One of the main benefits we see of joining Connect to Support is that we will be able to advertise our services to a wider audience.

[Karen Pogson is on screen]

Karen Pogson:
We feel this will be particularly beneficial in areas where the company is less established. It will also ensure our existing clients are aware of the full range of services Active offer.

[Screen shots of Connect to Support Kirklees including the Active Social Care store is on screen]

Karen Pogson:
I particularly like the online shopping approach as this is the way that many people want to purchase their goods and services today. It brings the purchasing of social care services in line with other markets.

[People working in the office at Active Social Care is on screen]

Karen Pogson:
The system will automatically produce an invoice which should save administration time for our company.

[Karen Pogson is on screen]

Karen Pogson:
We are also looking forward to receiving comments from our customers so that we can adapt our service offer in response to the feedback we receive.

[For more information visit www.connecttosupport.org/kirklees is on screen]

End

Download transcript here

Benefits of having a store on Connect to Support Kirklees

Once registered, you can set up your own product store for free, with no setup or on-going subscription costs. Creating a store can give you:

  • Your own home page and website address and online store, where you can advertise and sell your products and services.
  • The ability to take payments online and offline by cash, cheque, credit or debit card or PayPal.
  • Automatic, paperless, ordering and invoicing systems and debtor management.
  • Access to new customer groups, i.e. self-funders and personal budget holders.

Getting started - sign up here

You can get started for free, with no setup or ongoing subscription costs.

To get started, please complete the provider registration form now.

For help and advice about registering and creating your store, please contact the shop4support team by telephone on 0333 600 6330 or by completing the contact form.

Read our tips for developing your store to make it as attractive as possible to potential customers and professionals using the site.

Keeping your store up to date

You can add more products or services to your store at any time by completing our Additional Items Form.

If you wish to make changes to what is already on there, please email these through to the shop4support team at info@shop4support.com and they will be updated accordingly. Alternatively you can use our Hesk ticketing system to submit any errors or amendments.

Other information for providers

For information about other issues such as, dignity in care, safeguarding and workforce planning and training and development please visit Care in Kirklees.

For some ideas on how to market your store, please take a look at our Provider Marketing tips which include a logo pack for you to use on your website and a form to create a quick link that you can use within your written promotional materials.

Also, see our information for care providers and partner services about the Kirklees direct payments pre-paid card.

Local Groups and Organisations

If you are a local group or organisation and you would like to advertise your group, session or event within Connect to Support, please register via www.kirklees.gov.uk/addorganisation

Monthly Provider Updates

Each month we provide statistics on users and activity on the Kirklees Connect to Support site - these can be downloaded here 'View this month's Update'

How can I look at my store?

You can view your store in full by searching your organisation name here.

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Page Reference: Information for providers

However if you have further concerns about internet safety and would like further independent advice, please select the CEOP button below.

Child Exploitation and Online Protection Centre Internet Safety
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Need help?

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If you need help using shop4support call the shop4support Helpdesk on
0333 600 6330 or email info@shop4support.com

If you have a question about social care, please contact your council.
Find out who your council is here.

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