About this provider

Accolade Care Services UK Limited was established in 2001, formerly called Rhema Care Services Limited.

We operate as a Domiciliary Care Agency, licenced by CQC, with Good rating. Our carers are appropriately trained to meet the diverse needs of service users, and updated training is done annually.

We follow stringent recruitment procedures, and all our staff have an enhanced DBS check which is renewed annually.

We provide 24hour service 365days and operate a rapid response service.

Office hours are Monday to Friday 9am to 6pm, and out of hours from 6pm to 9am including bank holidays and Christmas Day.

We adopt a flexible approach, transparency and duty of candour. We have stringent equality and diversity policy, and comply with the GDPR requirements. We also have a complaints and feedback policy which is made accessible to all our clients.

The Registered Manager is a qualified nurse and holds a post graduate degree in management and also a trainer and assessor. The care co-ordinators are all trained to Level 3 Health and Social Care